Testimonials
“Over many years I have conducted business transactions with Australian Fine Foods (AFF) without disappointment. AFF’s overall management of the process from procurement to delivery is carried out in a first class manner. The procurement /delivery process run on time with no hiccups. Isolated within Asia and being able to source the luxury of a Chiko Roll , bought joy to one and all. With each transaction the level of communication provides piece of mind as things go smoothly.
I would be happy to recommend AFF to prospective clients”
Frans Reynders – Remote Site Specialist, Pan Australia
“On Site Support Services (OSSS) have been working with Australian Fine Foods (AFF) to supply a full range of products to our remote sites. AFF have been instrumental in improving the service we deliver to our clients, supplying the best possible products at the most competitive pricing, backed up by excellent customer service.
The Remote Site Support industry is often fraught with problems. Working closely together with AFF has ensured we continually deliver a high standard of service: they are true business partners”.
John J Honan – Director, On Site Support Services (www.osss.com.au)
“We partnered with AFF about 2 years ago looking for someone who was experienced in Asia, and who had a strong reputation in this region.
Grove relies on AFF using their experience in contacts, consolidation and local industry knowledge, to help us launch into this important market.
We were looking to establish a relationship with a long term partner with similar beliefs to that of Grove, offering high quality products & service whist dealing with short shelf life fresh products and the challenges that they can present.
The fit has been perfect.”
Brett Attridge – National Business Manager, Grove Juice (www.grovejuice.com.au)
“We deal with many suppliers and I cannot commend Australian Fine Foods highly enough. Every aspect of the service they provide is exceptional. They are approachable and helpful and their Customer Support cannot be bettered, with all contact answered immediately and issues resolved straight away without any fuss whatsoever. This level of service is extremely important to us as communication can sometimes be very trying in our part of the world. The products provided by AFF are of excellent quality, so, coupled with their service; it is value for money, time and time again. I would certainly have no issues in recommending AFF to others within our industry.”
Tony Saldana – Warehouse Operations Manager, NCS Lihir
“For our company, Australian Fine Foods is no doubt, a remarkable supplier. The Philippines is a tough market for high-end foods, but our end-users are highly satisfied with AFF’s product offering, thus, I can always attest to the products' great quality. Not only do they provide high quality products, they also have an unparalleled level of Customer Service. Every inquiry, assistance and issue clarifications are carefully attended to by their very responsive staff. Thus, all business concerns are very well managed with no waste of time, effort and resources. As a customer for over 20 years, I only have good words for AFF.”
Othmar Frei - General Manager, Werdenberg Incorporated, Manila